Updated 2026-07-18

How to File a Warranty Claim With Whirlpool

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-07-18 · confidence: high

A step-by-step Whirlpool warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: whirlpool.com/services/warranty or Factory Certified Service; proof of purchase/install required. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your Whirlpool warranty claim

Step 1. Find the model and serial number on the rating-plate label — refrigerators: inside the fresh-food compartment; dryers: inside the door frame or sidewall; cooktops: bottom of the burner box.
Step 2. Gather proof of purchase showing retailer, address, and purchase date, plus a description of the problem (check the Use & Care Guide's Problem Solver first).
Step 3. Go to service.whirlpool.com and click 'Schedule Service' to book an authorized repair online 24/7, or call Whirlpool Customer Care at 1-800-253-1301 (W Service scheduling: 1-866-698-2538).
Step 4. Enter your model/serial, ZIP, and the issue; in-warranty repairs are done by Whirlpool-authorized technicians at no cost when covered.

Start your Whirlpool claim → or call 1-800-253-1301

If your claim is denied or out of warranty

Common reasons Whirlpool denies a claim or treats it as out of warranty:

Cosmetic damage (scratches, dents, finish chips) unless from a defect and reported within 30 days of purchase.
Improper installation, or installation not in accordance with electrical/plumbing codes.
Commercial, non-residential, or multi-family use, or use inconsistent with the instructions.
Consumables (bulbs, air/water filters) and damage from accident, misuse, abuse, fire, flood, or unauthorized modification.

Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Full Whirlpool warranty terms & length → · Claim without a receipt → · Find your serial number →

Whirlpool claim FAQ

How do I file a warranty claim with Whirlpool?

whirlpool.com/services/warranty or Factory Certified Service; proof of purchase/install required. You'll need a dated proof of purchase and the serial number.

What do I need to claim a Whirlpool warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a Whirlpool warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the Whirlpool warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Source: whirlpool.com warranty document. General information, not legal advice — confirm the current claim process with Whirlpool.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.