Updated 2026-06-26

How to File a Warranty Claim With Vizio

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-06-26 · confidence: high

A step-by-step Vizio warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: vizio.com/support; proof of purchase required (or product registered to your account). Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your Vizio warranty claim

Step 1. Locate your Vizio product's model number, serial number, and have your original sales receipt or proof of purchase ready.
Step 2. Review your specific warranty coverage by visiting the Vizio Product Warranty page at support.vizio.com/s/article/VIZIO-Product-Warranty.
Step 3. Contact Vizio Customer Support by calling 1-844-254-8076 or use the 'Contact Us' option on their support website to initiate a claim.
Step 4. Be prepared to describe the issue, perform basic troubleshooting steps with the agent, and follow their instructions for repair, replacement, or return.

Start your Vizio claim → or call 1-844-254-8076

If your claim is denied or out of warranty

Common reasons Vizio denies a claim or treats it as out of warranty:

Physical damage, accidental damage, or damage caused by misuse or improper installation.
Normal wear and tear, or cosmetic damage not affecting functionality.
Unauthorized repairs or modifications to the product.
Lack of valid proof of purchase or an expired warranty period.

Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Full Vizio warranty terms & length → · Claim without a receipt → · Find your serial number →

Vizio claim FAQ

How do I file a warranty claim with Vizio?

vizio.com/support; proof of purchase required (or product registered to your account). You'll need a dated proof of purchase and the serial number.

What do I need to claim a Vizio warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a Vizio warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the Vizio warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Source: vizio.com — warranty. General information, not legal advice — confirm the current claim process with Vizio.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.