Updated 2026-06-26

How to File a Warranty Claim With Traeger

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-06-26 · confidence: high

A step-by-step Traeger warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: traeger.com/support — submit a warranty claim with serial and proof of purchase. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your Traeger warranty claim

Step 1. Locate your proof of purchase (receipt) and the grill's serial number (found on the back of the hopper).
Step 2. Contact Traeger Customer Service at 1-800-TRAEGER or via their online support portal (https://www.traeger.com/support/contact) to describe the issue.
Step 3. Follow the customer service representative's troubleshooting steps, which may involve checking connections or replacing minor parts.
Step 4. If a part replacement is authorized, Traeger will ship the necessary part; if a full unit replacement is needed, follow their specific return/exchange instructions.

Start your Traeger claim → or call 1-800-872-3437

If your claim is denied or out of warranty

Common reasons Traeger denies a claim or treats it as out of warranty:

Damage caused by misuse, abuse, neglect, or failure to follow operating instructions.
Use of non-Traeger brand pellets or unauthorized parts/accessories.
Cosmetic damage, scratches, dents, or normal wear and tear.
Lack of original proof of purchase or product registration.

Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Full Traeger warranty terms & length → · Claim without a receipt → · Find your serial number →

Traeger claim FAQ

How do I file a warranty claim with Traeger?

traeger.com/support — submit a warranty claim with serial and proof of purchase. You'll need a dated proof of purchase and the serial number.

What do I need to claim a Traeger warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a Traeger warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the Traeger warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Source: traeger.com — warranty. General information, not legal advice — confirm the current claim process with Traeger.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.