Updated 2026-06-26

How to File a Warranty Claim With Logitech

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-06-26 · confidence: medium

A step-by-step Logitech warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: Start at support.logi.com, find the product, then 'Submit a Warranty Claim' and sign in; first 30 days usually via the retailer. Dated receipt required. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your Logitech warranty claim

Step 1. Locate your product's model and serial number, and gather your proof of purchase (receipt or order confirmation).
Step 2. Visit the Logitech Support website (support.logi.com) and search for your specific product.
Step 3. Initiate a support ticket via the 'Create a Case' option (support.logi.com/hc/en-us/requests/new).
Step 4. Provide all requested information, including product details, purchase proof, and a detailed description of the defect; follow the instructions for troubleshooting or return/replacement.

Start your Logitech claim → or call 1-646-454-3200

If your claim is denied or out of warranty

Common reasons Logitech denies a claim or treats it as out of warranty:

Damage caused by accident, abuse, misuse, liquid contact, fire, or other external causes.
Products that have been modified or altered.
Normal wear and tear, including cosmetic damage.
Lack of valid proof of purchase from an authorized reseller.

Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Full Logitech warranty terms & length → · Claim without a receipt → · Find your serial number →

Logitech claim FAQ

How do I file a warranty claim with Logitech?

Start at support.logi.com, find the product, then 'Submit a Warranty Claim' and sign in; first 30 days usually via the retailer. Dated receipt required. You'll need a dated proof of purchase and the serial number.

What do I need to claim a Logitech warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a Logitech warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the Logitech warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Source: logitech.com — limited hardware warranty. General information, not legal advice — confirm the current claim process with Logitech.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.