Updated 2026-06-26

How to File a Warranty Claim With KitchenAid

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-06-26 · confidence: medium

A step-by-step KitchenAid warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: service.kitchenaid.com or KitchenAid customer service; register at register.kitchenaid.com. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your KitchenAid warranty claim

Step 1. Locate your product's model and serial number, typically found on a label on the appliance.
Step 2. Gather your proof of purchase (sales receipt or invoice) showing the date of purchase.
Step 3. Contact KitchenAid Customer Service at 1-800-422-1230 (major appliances) or 1-800-541-6390 (small appliances) to describe the issue.
Step 4. Follow the agent's instructions, which may involve scheduling a service appointment or arranging for repair/replacement.

Start your KitchenAid claim → or call 1-800-422-1230

If your claim is denied or out of warranty

Common reasons KitchenAid denies a claim or treats it as out of warranty:

Damage resulting from accident, alteration, misuse, abuse, fire, flood, or improper installation.
Use of the product in commercial or non-residential applications.
Repairs performed by anyone other than an authorized KitchenAid service provider.
Cosmetic damage (scratches, dents, chips) unless reported within a specified period from purchase.

Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Full KitchenAid warranty terms & length → · Claim without a receipt → · Find your serial number →

KitchenAid claim FAQ

How do I file a warranty claim with KitchenAid?

service.kitchenaid.com or KitchenAid customer service; register at register.kitchenaid.com. You'll need a dated proof of purchase and the serial number.

What do I need to claim a KitchenAid warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a KitchenAid warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the KitchenAid warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Source: kitchenaid.com — warranty. General information, not legal advice — confirm the current claim process with KitchenAid.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.