Updated 2026-06-26

How to File a Warranty Claim With Keurig

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-06-26 · confidence: high

A step-by-step Keurig warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: keurig.com/customer-service or 1-866-901-2739; proof of purchase required. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your Keurig warranty claim

Step 1. Gather your original sales receipt or order confirmation, as proof of purchase is required for warranty validation.
Step 2. Visit the Keurig Support page at keurig.com/support and attempt basic troubleshooting for your specific brewer model.
Step 3. Contact Keurig Customer Service by calling 1-866-901-2739 and explain the issue, providing your brewer's serial number.
Step 4. Follow the agent's instructions, which may include further troubleshooting, shipping the unit for inspection, or receiving a replacement.

Start your Keurig claim → or call 1-866-901-2739

If your claim is denied or out of warranty

Common reasons Keurig denies a claim or treats it as out of warranty:

Damage caused by misuse, neglect, or failure to follow operating instructions (e.g., improper descaling).
Normal wear and tear, including cosmetic damage that does not affect the brewer's functionality.
Product purchased from an unauthorized reseller or without valid proof of purchase.
Damage resulting from unauthorized service or modification.

Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Full Keurig warranty terms & length → · Claim without a receipt → · Find your serial number →

Keurig claim FAQ

How do I file a warranty claim with Keurig?

keurig.com/customer-service or 1-866-901-2739; proof of purchase required. You'll need a dated proof of purchase and the serial number.

What do I need to claim a Keurig warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a Keurig warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the Keurig warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Source: keurig.com — warranty. General information, not legal advice — confirm the current claim process with Keurig.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.