Updated 2026-06-26

How to File a Warranty Claim With Garmin

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-06-26 · confidence: high

A step-by-step Garmin warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: support.garmin.com — start a warranty/repair request with serial; proof of purchase required. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your Garmin warranty claim

Step 1. Gather your device's serial number and original proof of purchase (receipt or order confirmation).
Step 2. Visit the Garmin Support Center (support.garmin.com/en-US/contact/) and select 'Contact Us' to initiate a support request.
Step 3. Describe the issue to a Garmin support representative via phone, chat, or email, and perform any requested troubleshooting.
Step 4. If eligible, obtain a Return Material Authorization (RMA) number and follow the instructions for shipping your device to Garmin for repair or replacement.

Start your Garmin claim → or call 1-800-800-1020

If your claim is denied or out of warranty

Common reasons Garmin denies a claim or treats it as out of warranty:

Damage caused by accident, abuse, misuse, water damage (beyond specified ratings), or improper installation.
Product connected to unauthorized accessories, software, or interfaces.
Normal wear and tear, such as scratches, nicks, or battery degradation over time.
Lack of valid proof of purchase from an authorized Garmin dealer.

Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Full Garmin warranty terms & length → · Claim without a receipt → · Find your serial number →

Garmin claim FAQ

How do I file a warranty claim with Garmin?

support.garmin.com — start a warranty/repair request with serial; proof of purchase required. You'll need a dated proof of purchase and the serial number.

What do I need to claim a Garmin warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a Garmin warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the Garmin warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Third-party protection plans (Asurion, Upsie, SquareTrade) or your credit card's purchase protection may still cover a repair or replacement — check those before paying out of pocket.

Source: garmin.com — limited warranty. General information, not legal advice — confirm the current claim process with Garmin.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.