Updated 2026-07-18

How to File a Warranty Claim With DeWalt

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-07-18 · confidence: high

A step-by-step DeWalt warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: Return to a DeWalt Factory Service Center with receipt, or call 1-800-4-DEWALT (1-800-433-9258); 90-day refunds at Factory Service Centers. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

A dated proof of purchase (receipt, order email, or card statement)
The product's serial number and model
A clear description of the defect — photos or video if you can
Product registration is helpful but usually not required

Steps to file your DeWalt warranty claim

Step 1. Locate your tool's info on the rating label on the tool body: the model number (DeWalt models start with 'D') and the 8-digit date code; the serial, if needed, is on the rating label or inside the battery compartment.
Step 2. Go through a DeWalt-authorized service center, NOT the retailer — DeWalt warranty repairs are handled only by DeWalt factory-owned or authorized service centers. Use the Find A Service Center locator and enter your ZIP.
Step 3. Bring or ship the tool to that service center with your dated proof of purchase; a technician evaluates it and repairs or replaces it free of charge if it qualifies.
Know the structure. a 3-year limited warranty (defects), a 1-year free service contract (year-one maintenance/wear parts), and a 90-day money-back guarantee.

Start your DeWalt claim → or call 1-800-433-9258

If your claim is denied or out of warranty

Common reasons DeWalt denies a claim or treats it as out of warranty:

Part failure due to normal wear or tool abuse (e.g. wear parts).
Damage where repairs were made/attempted by unauthorized parties, or the tool was altered beyond design specs.
Accessories are not covered by the tool warranty.
Tools bought from unauthorized sellers, or a lack of valid dated proof of purchase.

Power-tool warranties are long and run through the maker's own service centers, so third-party plans are rarely worth it — contact the manufacturer first, then a local repair shop.

Full DeWalt warranty terms & length → · Claim without a receipt → · Find your serial number →

DeWalt claim FAQ

How do I file a warranty claim with DeWalt?

Return to a DeWalt Factory Service Center with receipt, or call 1-800-4-DEWALT (1-800-433-9258); 90-day refunds at Factory Service Centers. You'll need a dated proof of purchase and the serial number.

What do I need to claim a DeWalt warranty?

A dated proof of purchase, the serial and model number, and a description of the defect.

Can I claim a DeWalt warranty without a receipt?

Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.

Does the DeWalt warranty cover accidental damage?

A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Power-tool warranties are long and run through the maker's own service centers, so third-party plans are rarely worth it — contact the manufacturer first, then a local repair shop.

Source: dewalt.com/support/warranty. General information, not legal advice — confirm the current claim process with DeWalt.

Never lose a warranty again

Keep every product's warranty, receipt and expiry in one place — WarrantyKeep stores each product's purchase date, receipt photo and warranty length, and reminds you before it expires.