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Updated 2026-06-26

How to File a Warranty Claim With Bissell

Compiled & reviewed by Nikolai Tsyrenov · Updated 2026-06-26 · confidence: medium

A step-by-step Bissell warranty claim: what to gather, who to contact, and what to do if you're out of warranty.

In short: bissell.com/support or 1-800-237-7691; proof of purchase required. Have a dated proof of purchase and the serial number ready before you start.

What you'll need

Steps to file your Bissell warranty claim

  1. Step 1. Gather your product's model number, serial number, and original proof of purchase (receipt/invoice).
  2. Step 2. Visit the Bissell Support page at bissell.com/support or call Bissell Customer Service at 1-800-237-7691.
  3. Step 3. Clearly describe the issue to the customer service representative or in the online contact form, providing all requested product and purchase details.
  4. Step 4. Follow the representative's instructions, which may involve troubleshooting, sending photos/videos of the defect, or arranging for a repair or replacement.

Start your Bissell claim →  or call 1-800-237-7691

If your claim is denied or out of warranty

The usual reasons a claim is refused: the product is past its term, there's no proof of purchase, or the damage is accidental or cosmetic rather than a manufacturing defect (a standard warranty doesn't cover those). Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Full Bissell warranty terms & length → · Claim without a receipt → · Find your serial number →

Bissell claim FAQ

How do I file a warranty claim with Bissell?
bissell.com/support or 1-800-237-7691; proof of purchase required. You'll need a dated proof of purchase and the serial number.
What do I need to claim a Bissell warranty?
A dated proof of purchase, the serial and model number, and a description of the defect.
Can I claim a Bissell warranty without a receipt?
Often yes — a card statement, order email, product registration, or the serial number plus manufacture date can stand in for the receipt. See our guide on claiming without a receipt.
Does the Bissell warranty cover accidental damage?
A standard manufacturer warranty covers defects, not accidental or cosmetic damage. Consider a single-item appliance protection plan (e.g. Asurion Appliance+, Upsie) or, for a whole house, a home-warranty plan — and check whether the retailer or your credit card already added coverage before paying for a repair.

Source: bissell.com — warranty. General information, not legal advice — confirm the current claim process with Bissell.

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